Miles College Online

Student Resources

Everything you need to succeed as an online learner -- from academic support to tech help to wellness services.

Academic Support

Your Academic Team, Online

Virtual Academic Advising

Schedule one-on-one video appointments with your academic advisor to plan your degree path and stay on track.

advising@miles.edu

Online Tutoring Center

Free peer tutoring and writing center support available through virtual appointments, drop-in sessions, and live chat.

tutoring@miles.edu

Digital Library Access

Full access to the C.A. Kirkland Library digital collection including databases, e-books, journals, and research tools.

library@miles.edu

Virtual Career Services

Career coaching, resume reviews, interview prep, mock interviews, and access to the Miles College job board -- all virtual.

careers@miles.edu
Technical Support

Tech Help When You Need It

LMS Help Desk

Get help navigating Canvas, submitting assignments, accessing grades, and troubleshooting technical issues.

Mon-Fri 8AM-10PM, Sat 9AM-5PM CT

Microsoft 365 Support

All Miles students receive free access to Microsoft 365 including Word, Excel, PowerPoint, and Teams.

Self-service + email support

Proctoring Support

Assistance setting up remote proctoring software for exams, webcam checks, and environment requirements.

Mon-Fri 8AM-6PM CT

Device & Connectivity Help

Guidance on minimum tech requirements, recommended hardware, and troubleshooting internet connectivity issues.

Mon-Fri 8AM-6PM CT

Need Immediate Help?

Contact the Online Student IT Help Desk directly for urgent technical issues.

(205) 929-1000onlinehelp@miles.edu
Wellness & Support

Your Wellbeing Matters

Virtual Counseling

Confidential telehealth counseling sessions with licensed professionals at no additional cost.

Wellness Workshops

Weekly virtual workshops on stress management, mindfulness, time management, and work-life balance.

Accessibility Services

Accommodations and assistive technology support for students with disabilities in the online environment.

Financial Wellness

Virtual financial literacy workshops, emergency aid resources, and budgeting guidance for online students.

Questions About Online Student Support?

Our online student services team is here to ensure you have everything you need to succeed.